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Ease the burden of device management

We’ve been operating in the print world for more than 32 years now, so we know from our extensive experience that managing a fleet of devices can be time consuming and problematic for organisations. Historically, when printer issues occurred, businesses were burdened with the task of managing the problem themselves, which often had a hugely negative impact on office productivity. 

Thankfully, technology came to the rescue in the form of device management solutions. The software supports businesses by providing the tools to centrally manage an entire fleet of print, scan and copy devices. By automating many of the time-consuming tasks, which are required to administer network devices; the software enables employees to stay focused on more important matters, such as their work! 

Whether you need to deploy drivers efficiently across a large print fleet or monitor and report on the usage of a network of printers, our range of solutions help to streamline processes and reduce management overheads. Let’s take look at some of the features…

Intuitive, centralised control

Our solutions are managed through a scalable web-based interface that provides you with centralised control, enabling efficient monitoring and management of all printers and multifunctional printers (MFPs) in the network. 

Precise monitoring and cost savings 

Easily assess company-wide print usage with consolidated reports, which help you keep track of all print activity and provide you with detailed insight into where savings can be made. 

Automatic notifications 

Should a fault occur, or a device not perform as required, our team are instantly and automatically informed by email, which guarantees a fast response and reduces the disruption such issues could otherwise create. 

Vital firmware updates

Our eMaintenance software – which is specifically designed for Canon devices – automatically updates the firmware for the imageRUNNER ADVANCE range of printers, meaning the entire fleet is updated in tandem. 

Effective consumables management

The software features a consumables management tool, which automatically assesses when toner levels are running low and places a re-order request directly with us. This removes the frustration that can caused by toner suddenly running low and means there’s no longer a need for stockpiling consumables.

Build usage profiles

Our solutions review the status, workload and usage patterns of each device in a fleet remotely. This is particularly useful for large organisations deciding where and how to deploy devices. 

Device mapping

The device mapping feature allows you to pinpoint the location of your devices on a map, another tool which is particularly beneficial for larger organisations.

You can also rest assured that our software adheres to the highest security industry standards too, and of course adheres to GDPR regulations. All data is transferred via the internet in an encrypted format, using an existing infrastructure so it cannot be accessed by anyone outside of your business. 

The key benefits, in summary:

  • Delivers GDPR compliance
  • Maximises device uptime
  • Automates time-consuming tasks
  • Improves security of print, scan and copy devices
  • Reduces time spent ordering toner and querying invoices
  • Evidently higher device productivity

Our solutions support you in maximising efficiency and managing hardware costs across networks of any size, from small user groups to large multi-site businesses.Our device management software puts you back in control of your business; easing the burden of print management tasks, which in turn maximises office productivity. Why not see how it could benefit you? Get in touch with our team today. 

For more information on Ease the burden of device management talk to Business Technology Support Ltd

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