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When the equipment you hire or purchase is key to your business and livelihood, choosing the right supplier is crucial. With construction equipment it is a little more than a �pop to the shops and grab some milk� kind of purchase; there is a much higher expectation from a pumping, mixing or spraying machine and you need to feel reassured that the service you are receiving is the right for you. Here are some areas we would suggest you investigate when looking for a new supplier.
Product Transparency
Cost is often the first thing you may look at when purchasing or hiring equipment. Look for a supplier who is transparent and clear about costs.
Are costs clearly indicated on their website/in-store?
Are there any extras associated with your equipment (e.g. hoses, spray kits for machines) and are additional costs made clear?
Are delivery costs obvious?
Are prices competitive?
Whether shopping online in-store the more you know and can find out about a product, the better, particularly with those bigger ticket items which are quite an investment. If you�re looking on the website, is there plenty of detail about the product? Are there videos showing it in action? Are the company technically clued-up on their products so that the support network is there should you go ahead and purchase? Is there any opportunity to trial items ahead of buying? Consider the quality of the products on offer too. With cost being key for so many, are there a range of products available at different price-points? What about the brands the company stocks are they well-established, reliable brands?
These are all key questions to ask and whilst the price is important, the service, information and support you receive when you come to using your product/machine, is equally important.
For more information on How To Choose The Right Equipment Supplier For Your Business�s Needs talk to CES Hire Ltd
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