Effective Sales Training

This 1 Day Sales Skills Course is designed to allow delegates to focus on enhancing your current Sales and Customer Service skills and knowledge. The course will link directly in to your workplace and your types of customers. It will give you a comprehensive understanding of the importance of professional customer care in all aspects of your telephone duties, whilst the second part of the day will focus on providing you with the correct tools and techniques to sell to customers, negotiate and gain a “win win” situation for both parties. The course will enable you to learn new skills to deal with difficult situations.

For more information on Effective Sales Training talk to Courtney Associates