5 Reasons Why People Buy with Confidence from Insight Security

5 Reasons Why People Buy with Confidence from Insight Security.

Even in the face of current market turmoil and uncertainty, our annual business review reflects a very successful year with our exciting plans for future growth well on track. In this post, we share some of the primary reasons for our success, confirmed by the many positive reviews and valuable feedback provided from our customers over the past 30 years of trading.

How We’ve Achieved Our Success

Businesses of all sizes have been struggling due to challenging market conditions brought about by a variety of significant issues including Brexit, the Covid Pandemic, the Russian invasion of Ukraine, and recent government turmoil. The escalating cost of energy is making things very tough for many businesses, causing prices for raw materials and components to skyrocket. Combined with massive worldwide supply chain disruption, these difficult conditions are pushing many businesses to the brink of collapse.

Our business success in this challenging climate is down to these 5 key reasons:

1. Putting Our Customers First

Customer 1st is our primary company ethos. We know that without our valued customers who return time and time again, we would not be successful.

2. Free, Expert Advice

Our team of specialists are great at listening and love to talk to people to help overcome whatever problems you might have. Our experts are always happy to have a chat and provide free, expert advice to guide you to the right solution to meet your specific requirements.

3. High Quality, Tried and Tested Products and Solutions

We use a rigorous product selection and approval process that ensures only the highest quality products make it into our online store. If we don’t think we can provide what’s needed, we will honestly tell you.

4. No Quibble Money Back Guarantee

Our customers are reassured by our No quibble money-back guarantee that means there is no risk to them when they buy directly from us.

5. Value for Money

An important aspect of both our rigorous product selection and evaluation process and our in-house product design and development is ensuring value-for-money. Value for Money is our watchword, so whether you are investing in one of our in-house developed products, one of our carefully selected 3rd party products, or a bespoke solution utilizing multiple products, you can be confident of success at a sensible price.

Our Customers are Our Lifeblood

We don’t take any of our valued customers for granted. For example, we don't use an automated answering system, so if you call us, you will always speak to a real person. Although we deal with clients of all sizes, from domestic customers to huge organizations, we treat them all with the same high level of respect and consideration. This is why we consistently receive praise, excellent reviews, and testimonials from those we’ve helped. If you contact us, you can be certain of an honest, helpful response.

Free Practical Advice

Paying close attention to the careful recruitment of our excellent team, providing them with effective training, and establishing long-term staff-retention underpins their ability to provide the best available, free, practical advice. Over the past 30 years, free advice from Insight Security has helped countless customers find the very best solutions to their particular problems.

Supply Chain Resilience

As many 'just in time' operations are discovering, businesses that find themselves unable to fulfill the needs of their customers due to supply chain issues run into significant problems. Here at Insight Security, we recognized the need for supply chain reliability, which is why we chose to work with secure business partners who have proven track records demonstrating reliability. Wherever possible, we’ve established dual supplier policies for many of our products, along with the components and raw materials we need for our operations.

Roller Barrier - Designed and Manufactured by Insight Security

In-House Research and Development

An important aspect of our business success has been our ability to provide cost-effective security solutions to overcome specific challenges. This often means devising unique, bespoke systems that require the expertise and product knowledge held by our specialists. Our in-house experts will design a solution using a combination of items from our huge catalog of tried and tested security and safety products. But we also have an ongoing research and development program which has led to the design and development of a number of widely acclaimed, unique security products including our non-aggressive Roller Barrier anti-climb system, specialist solutions for the Prison Service, search and security aids for the UK Border Force, and many more.

Best Prices - Guaranteed

Insight Security, like all businesses over recent months, is facing double-digit price increases in all areas. While many enterprises have been forced to pass these increased costs on to their customers, here at Insight Security, we’ve worked hard to secure the best possible buying prices from our suppliers by increasing our buying volumes. This has been achieved by expanding our warehousing capability, enabling us to minimize price increases passed on our customers.

Developing UK and International Markets

Being a UK-based business means our client base includes a wide range or corporate enterprises, public sector organizations, the MOD, schools, hospitals, and many domestic customers. We also supply solutions to a growing worldwide market including the USA and Canada in the northern hemisphere, along with Australia and New Zealand in the southern. Our ongoing business growth plans include continued development of our overseas markets, and we’re pleased to report that our Australian distributor has just established a new warehouse facility to increase their local stock holding capacity.

What Our Customers Say

Our customers clearly appreciate the high-quality products and solutions we provide, the excellent guidance and advice they receive, along with our realistic, competitive prices. Their appreciation is apparent from the many excellent reviews and testimonials we receive. Many of our customers find us online via our main website or one of our specialist sites.

We are proud to report that our website visitors have grown by over 170% over just the past 2 years, and our business is consistently attracting a 96% 5-star rating via Google.

For more information on 5 Reasons Why People Buy with Confidence from Insight Security talk to Insight Security