Why Emergency Services Trust Smart Lockers

As many emergency services are turning to tech solutions to revolutionise their operations, we look at why the industry's IT Managers have chosen Smart Lockers to drive their digital transformation.

Emergency services operate in high-pressure environments where every second counts. To keep up with the demands of these critical roles, IT Managers within the sector are increasingly turning to innovative solutions like Smart Lockers. These intelligent solutions are revolutionising how assets are managed, deployed, and maintained, ensuring that emergency teams can focus on what they do best—saving lives.

Over the years we have supported many Emergency Services, from police and ambulance to fire and rescue. Through our Smart Lockers, we have worked with IT managers to improve their device management, streamline routine procedures, and ensure that fully charged devices such as tablets can be issued quickly and seamlessly to frontline staff without the need for staff interaction.

At the heart of our Smart Lockers our unique cloud-based software platform, ONARKEN®, keeps track of assets and offers full reporting on availability and use. Unique to LapSafe®, ONARKEN® is highly configurable, secure and reliable. A software platform that offers fully customised workflows to suit the needs of its users.

Here, we share the key benefits Smart Lockers have brought to IT Managers within the emergency services sector:

Effortless Asset Management and Rapid Deployment

Smart Lockers store and charge assets in volume, and when required, are quickly deployed via an easy-to-use touch-screen terminal; access is granted with an array of secure identification methods.

IT Managers can effortlessly monitor the status of assets stored in the Smart Lockers. They can easily distinguish between available, loaned, and can unlock Smart Lockers when needed.

IT Managers can also track users' borrowing history and set group/user rules, ensuring accountability and adherence to policies.

Simplified Maintenance with Remote ‘Break/Fix’ Capabilities

ONARKEN® simplifies maintenance tasks by enabling IT Managers to track asset repair requests and schedule maintenance activities promptly, ensuring assets remain in optimal condition and end-user productivity continues. This remote service minimises site visits and reduces carbon footprint.

Optimised ‘Drop-off & Collect’ for 24/7 Operations

Emergency services often run on a 24/7 basis with multiple shifts. Our Smart Lockers ‘Drop-Off & Collect’ service supports this by ensuring that assets are readily available for the next shift or new starters, without the need for time-consuming handovers. ONARKEN® displays request statuses and historical data. IT Managers can easily manage vacant bays and track assets ready for collection, enhancing efficiency and reducing turnaround time.

Comprehensive Reporting for Enhanced Decision-Making

IT Managers can make more informed decisions by benefiting from ONARKEN®’s full reporting suite; this can produce as many reports as needed, which can be added to the dashboard for up-to-the-minute statistics. Scheduled emails can also be sent to users when required. This intelligent suite also provides a clear audit trail, which is vital for compliance and operational efficiency in emergency services. IT Managers gain real-time insights into assigned lockers and user history, enabling them to optimise locker utilisation and ensure smooth operations.

By streamlining these routine procedures, IT Managers are saving time and resources, improving service levels and end-user satisfaction, and providing a more manageable, data-driven process. With its many workflows and customisation LapSafe®’s Smart Lockers make for a sustainable future.

For more information on Why Emergency Services Trust Smart Lockers talk to LapSafe