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"Pinnacle Clacton are extremely happy with your responses and service and by the quality of staff you sent to undertake the investigation. This was by no means an easy task due to the lack of specific drawings relating to the CWS pipework and the routes. The engineer was very thorough and methodical in his investigation and after a scan of most of the site was able to identify a location that was in an area where it was very unlikely that there would have been water pipes – a first dig did not identify any leak but with further support and very much deeper than was believed possible a MCWS pipe was found and the advised location was right on top of a faulty coupling (one that had never been tightened from install). We would be happy to recommend you and will do should we come across others looking for support in this area – you are welcome top quote is based on these comments. Thanks again to you company and your local engineer for a speedy and professional response." (Date: 09.03.16)
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