Conduct & Best Practice Course

Customer Service - Benefits of good customer service, communication & positive working relationships. Dealing with difficult customer situations. Disability Awareness - Legislation, Disability impairments, Disabilities & the barriers they present. Fit for the road - Healthy eating, work / rest cycles, personal fitness. Fit for the road - Alcohol & Drugs - Law relating to both, effects, consequences and penalties.

For more information on Conduct & Best Practice Course talk to Nationwide Transport Breakdown Services Ltd