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Introduction to CPC. Information showing how to recognise and deal with Stress / Pressure. Case Studies & Discussion on Road Rage. The School Run - Dealing with minors, children, general public, challenging behaviour, disabled, mentally impaired. Explainations of Emergency Procedures: Vehicle Evacuation, Accidents, Fires, First Aid Kit Contents & Touch on Basic First Aid. Information about your company image & Professionalism
For more information on Customer Service (Including School Run) Training Courses talk to Nationwide Transport Training
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