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I have been most impressed with my dealings with Pulsar Instruments. From my very first call, where we discussed the merits of the various options you would be able to offer me, to the valuable insights you shared with me during your visit of my premises to understand exactly the nature of our business, and the specific challenges we face with regard to noise exposure in some of our processes. As a Manager with responsibility for the health and safety of my team, yet little experience in the noise monitoring field, finding and exploiting your knowledge and awareness has helped me to make a good choice for our business that will both keep my people safe, and ensure that the business remains compliant even as our processes and factory layouts evolve.
I am delighted that I am now able to make my own assessments with a piece of equipment that I can trust, and one that will be recognised by industry professionals. You know from our discussions, that I have placed a high priority on being able to ensure that any reports I generate are able to stand up to even the most intense scrutiny, the integrity of your device clearly delivers this level of probity.
I have been working my way through the software, and again I am finding it easy to understand and use despite my lack of experience. I particularly like being able to demonstrate that my instrument has been calibrated both before and after any monitoring period. Any reports saved directly as PDF’s cannot be challenged as having been corrupted either deliberately or accidentally.
I am very much looking forward to attending the one day Noise Awareness Training course, and I hope to bring some questions that will help me to really get the best out of my new investment.
Please convey my thanks to your staff for their efficient administration. I received the quotation I asked you for within an hour of you leaving for your long journey home, and I was kept fully briefed on progress, even providing a tracking number once the package had been despatched.
All in all, a first class effort from everyone at Pulsar Instruments.
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