A look back on 2020 and a Christmas message…

Well, it’s safe to say that nobody expected THAT for 2020! But, we’ve made it through a turbulent year, and wanted to take this opportunity to reflect on some highlights experienced, despite the pandemic – and resulting periods of lockdown. The fact that we remain strong as a business – regardless of the impact of COVID-19 – is a major achievement in itself! We pride ourselves on being able to deal with change and adapt as required, and this year has certainly been no exception. We have successfully managed to meet all orders placed for key industries vital in the fight against coronavirus – including hospitals, food manufacturers and supply chain packaging companies. Plus, we are proud that, as a business, we have continued to provide quality solutions to customers, through socially distanced installations. In addition, the firm has in fact grown in size this year, with the recent addition of two new members of staff – office manager Charlotte and accounts assistant Susie. The increase in office support is already proving invaluable, as Riverside goes from strength to strength! While we are under no illusions that this year won’t be our finest, for obvious reasons, our investment in more staff, improvement of internal processes to provide better customer service, and maintenance of strong business relationships – plus the creation of new ones – has meant that we can look back on 2020 with a sense of true team spirit. Here’s to the next 12 months – and a Merry Christmas and a Happy New Year to you all!

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