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No one likes waiting, customers left on hold without any background music felt that a 30 seconds on-hold call lasted 90 seconds. And yet customers thought a 30-second hold call that used on the hold audio lasted only 15 seconds. Research has shown that when callers are presented with on-hold messaging versus silence or commercial radio, they stay on hold longer and were likely to show interest in the products advertised and were more likely to retain information and were less agitated. At Sound Marketing we are here to help you make the most of this opportunity, and assist you in proving the very best services for your customers. You can find us at soundm.com or contact our team on 01225 701600.
For more information on Telephony Audio Specialists For Publishing Companies talk to Sound Marketing