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We at Stuga are committed to trying to continually improve service to our customers and genuinely believe they are one of the only machinery suppliers in their chosen industry that are committed to trying to give a fast, courteous and efficient response to every problem a customer endures and attend to it as quickly as possible. Stuga service is contacted on 01493 742348 and this number contacts either to one of Stuga's service coordinators or at peak times to a call centre that relays messages immediately by email to the co-ordination centre. The service centre operates from 8.30 am to 5.00 pm (3.00 pm on Fridays) and outside of these hours there is an answer service from which all messages are forwarded to the coordination centre ready for when they start each day. This means that if you have a breakdown on an evening shift at (say) 8.00 pm or an early shift at (say) 6.00 am you can leave a message in the knowledge that it will be attended to as soon as possible the next time our staff start work. All calls and times are logged for future reference.
For more information on Professional Stuga's Service Coordinators , call us on 01493 742348 and one of our expert team will be happy to help you.
For more information on Professional Stuga's Service Coordinators talk to Stuga Machinery Group