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CUSTOMER INFORMATION: COVID – 19
19-03-2020
Due to the current development of COVID-19 (Corona) we would like to inform you how we as WEKO deal with this situation.
Our first priority is to protect the health and well-being of our employees and to do our part to flat the curve. We are carefully following government recommendations and will respond dynamically to future developments.
We know that ensuring planning security is a common task right now. In this way we would like to introduce some of the measures we have taken:
Customer service
A large number of our employees are now in the homeoffice. This allows us to support you flexibly. We can schedule video conferences via Skype if this is necessary.
You can reach us as usual under the known contact details:
Phone: +49 711 7988 0 or the known direct dials and mobile numbers
Email Sales Team: sales@weko.net
Email Service Team: service@weko.net
Personal meetings and events
At the moment we are trying to refrain face-to-face meetings, so please understand if your appointment is also postponed. Alternatively, we would be happy to offer you a video conference as a replacement - please contact our WEKO Team.
Production
It is our primary goal to ensure through internal precautionary measures that our production continues and that we can supply you on time as usual.
Please contact us if you have any questions and we can help you implement your projects.
We greatly appreciate your loyalty and trust and look forward to meeting you again in person at our further exhibitions or at your location.
Stay healthy!
With kind regards
Carlheinz Weitmann & Marcel Konrad
For more information on CUSTOMER INFORMATION: COVID – 19 talk to Weko UK Ltd
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