3rd Line Support Analyst – Manchester £28-35K + Benefits.

Our hugely successful client based in Manchester is currently looking for an experience 3rd Line Support Analyst. The role is to provide technical support and root cause analysis for the underlying infrastructure and key business systems. You will help to implement infrastructure solutions for ensuring adherence to designs and processes. Main Duties: • Provide support to the 1st and 2nd line support teams, and training, coaching or mentoring where necessary • Take ownership and responsibility for solving complex issues and problems • Provide specialist support for key areas of the companies systems. • To be part of an on-call rota • Install and configure new or upgrades to systems in line with defined procedures and standards and with minimum impact to the business. • Implement solutions for projects covering all aspects of the companies infrastructure and key systems • Produce documentation so that knowledge can be passed onto the relevant parties. • Work with the team members to develop standards and guidelines for managing and maintaining the infrastructure. • Ensure necessary documentation is maintained and kept up to date • Maintenance and upkeep of key infrastructure components. Skills: • Microsoft Windows Server 2003/2008/2012 • Microsoft Windows XP / 7 / 8 • Microsoft System Centre Operations Manager 2012 • Microsoft System Centre Configuration Manager 2012 • Microsoft IIS 6.0+ • Microsoft Exchange 2010 • Microsoft SQL Server 2008 / 2012 • Active Directory • VMWARE vSphere 5.1 • VMWARE Site Recovery Manager • NetApp Cluster OnTap 8.1.2 Including - SnapManager for SQL, Exchange. NetApp FAS3220 Hardware Experience of FlexClones • Cisco Firewalls / Switches (Nexus & Catalyst) • Cisco UCS • Microsoft SharePoint 2010 • McAfee EPO / AV / DLP / HIPS Desirable qualifications: ITIL Foundation, VCP – VMWARE 5.1, CCNA – Cisco, NCDA – NetApp, MCTS – Windows Server 2008 / 2012 3rd Line Support Analyst – Manchester £28-32K + Benefits You will be joining an extremely successful company that is looking grow substantially over the next 12 months – this is an excellent time to get on board!!!! 3rd Line Support Analyst – Manchester £28-32K + Benefits

For more information on 3rd Line Support Analyst – Manchester £28-35K + Benefits. talk to Adria Solutions Ltd