Senior IT Support Analyst – Altrincham, Cheshire

Senior IT Support Analyst – Altrincham, Cheshire £37-47K. Our client based in Altrincham, Cheshire is currently looking for a skilled Senior IT Support Analyst. We require an experienced Support Analyst to be part of a growing Technical Operations team providing end-to-end, 24/7 support of our distributed windows based enterprise systems world-wide. The qualified candidate will have deep knowledge of Windows Server, Microsoft SQL, networking, along with troubleshooting software and hardware issues. The candidates will need experience running large systems in multiple locations. He or she will be working in a fast paced and challenging environment and will need to be organised, creative, be able learn and apply new knowledge quickly, able to work and prioritize independently, be able to define and manage projects and be dedicated to operational excellence. Primary Responsibilities: • Systems support including network, server hardware, and commercial and custom software • System deployment and upgrade planning and execution • Participation in system design and architectures with development, engineering, and planning team • Define and document system needs (i.e. server configurations, storage needs, network, etc.) • Define, create and champion monitoring & reporting requirements and systems needed to ensure the effective and efficient support of the systems • Define, document and manage system capacity needs • Work with SQL Server in help manage system configurations and data • Enterprise class server installation and maintenance • Problem response and resolution • 24/7 on-call as required Role Requirements: • Demonstrable experience working with distributed enterprise systems in multi-data centre environments • Troubleshoot enterprise hardware, software and networks • Install and configuration of Windows Server and SQL Server operating systems and software • Experience in co-location environment management • Strong understanding of operational metrics, monitoring and reporting • Solid understanding of enterprise networking • Experience with IIS6 and IIS7 • Experience in managing Windows 2003 and 2008 (inc. R2) Active Directory environments • Strong written and verbal communication skills • Edge networking experience (firewalls, routers, etc) an advantage – in particular CISCO and Watchguard • Experience with programming languages like C#, Java, VBScript, ASP.Net a plus • Enterprise storage experience a plus • Virtualisation experience a plus • A desire to be a part of something brand new is essential. • Occasional travel is required Senior IT Support Analyst – Altrincham, Cheshire £37-47K If you are interested in this position, please send your CV to david.berwick@adriasolutions.co.uk or call 01625 874399 for more information.

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