Growth Drives Priorclave to Increase Service Support

Christine Wade has recently joined the Priorclave Customer Care Team with special responsibility for co-ordinating every aspect of service support for its range of laboratory and research grade autoclaves. She will liaise directly with customers to confirm delivery dates and schedule commissioning by the service engineers for a speedy installation. Another key role is planning and scheduling routine maintenance visits to ensure year-on-year performance for proper sterilisation as well as responding to emergency call-out requests. “For customers’ investing in the Priorclave brand means acquiring a top-range autoclave along with exceptional support throughout the life of the autoclave”, says Lee Oakley, Sales Director. “Christine’s considerable experience in customer-relations having worked for a number a nationally recognised organisations communicating face-to-face, by telephone and email will certainly add to the value we place on our dedicated customer support, both pre and post sales.” Priorclave research grade autoclaves and laboratory autoclaves include top and front loading machines, double-door and power door sterilisers all built to an exception standard, presenting customers with machines designed to operator successfully over extended life cycles. Worldwide supply is across many diverse sectors, the trusted Priorclave brand seen in applications in the fields of bio and microbiology, pharmaceutical, education, healthcare, food and dairy, chemical and general lab.

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