About Us
Welcome to Raque Food Systems
Our company was founded in 1975 with the goal of providing packaging equipment to the Refrigerated and Frozen Food Industries. The decades of experience have enhanced our ability to envision and manufacture almost any machine to fit your food packaging needs. Our main purpose continues being to make clean, safe, and durable machines that package food products.
Our Process
As a custom machinery manufacturer, Raque Food Systems always start with the customer's needs and persists with continuously available support.
RESEARCH
Before a Request for Quote can be satisfied, we must know something about the customers process. The prospective client must explain their desires so that we can formulate an answer.
VERIFY
Our custom manufacturing capabilities allow us to make temporary systems and thus, we can physically prove that our systems will perform as desired.
DESIGN
Once an order has been awarded, our engineers and technicians start the procedures that assure parts are made to specifications and that components are received in time for assembly.
It can be said that the design process had started when Raque Food Systems first incorporated in 1975.
We are constantly using new experiences to improve existing technology.
Our personnel stay current with industry and international standards.
MANUFACTURE
Because our facility is dedicated to making food packaging machinery, we only stock food grade materials and our machining hardware only processes materials that would be allowed into a food packaging facility.
VERIFY
Some customers require testing in our plant before taking delivery, however, we always do. In-house testing decreases the amount of time for final installation; it also is another opportunity to learn more and improve our services.
INSTALL
Although we have personnel dedicated to the installation of our systems, our controls engineers and assembly technicians are also available to apply their experience to the installation process.
VERIFY
Our technicians remain to observe the equipment in full production before leaving the facility.
TRAIN
We take it for granted that training is the first step towards making product with our machinery.
Our servicemen are always prepared to take the time to acquaint the customers personnel on how to safely operate and maintain the equipment.
All machinery is supplied with manuals that may be used as training materials and are complete with assembly and schematic drawings.
Raque Food Systems has a complement of PMMI Certified Trainers available for custom training courses.
SUPPORT
“Stuff happens” and were here to supply parts, service, and training whenever needed.
Every opportunity to help our customers is another chance to improve our product.