BUSINESS PROCESS OUTSOURCING DEFINITION Many prospective clients ask us to define outsourcing as many people are confused as to what exactly 'outsourcing' means. What is outsourcing? Business process outsourcing refers to the outsourcing of select office functions to a third party service provider that is typically located outside the company's country of origin. Companies who are looking for opportunities to obtain a greater competitive edge and increase their market reach and profits take advantage of globalization and offshore their back office tasks. Large multinational companies have long applied strategic human resource management and have appreciated the benefits of offshoring chosen operations to other countries. Companies that outsource large segments of their supply chain to reduce costs include: DHL Jetstar Telstra Coca Cola Virgin Australia OFFSHORE OUTSOURCING ADVANTAGES There is a variety of advantages to offshore outsourcing of specific business tasks and processes. The trend of outsourcing has continued to grow over the past decade with companies from a multitude of industries enjoying the benefits. Many Australian companies are now looking to outsource due to ever increasing overhead costs. Australian businesses commonly offshoring office staffs from the Philippines and immediately reap the rewards. Offshore outsourcing is a viable way to remain competitive in an increasingly aggressive global environment. Factors that contribute to the decision to outsource include: Cheaper labour costs and improved output Lack of industry expertise in certain business tasks Availability of highly educated offshore business specialists Freedom to concentrate on core business concerns OUTSIDE BUSINESS OUTSOURCING EXPERTISE The management team at OBP will save you the time recruiting and training personnel to your specifications. Your offshore team will be dedicated to your continued business success and will achieve excellence in productivity levels. Excellent work ethics Skilled and globally competitive individuals University educated professionals High degree of proficiency in the English language