Nationwide Coach Assistance Ltd ( NCA Ltd) was established in 2001 to provide coach operators with a dedicated complete “One Stop Shop” type service to respond to your entire breakdown needs. Working with the same values as NTBS we offer a TRUE PAY ON USE service and coverage anywhere in the UK and 32 European countries. At all times we strive to deliver a service level you would expect when in need of a speedy emergency roadside assistance, and at competitive rates. Helpful and knowledgeable staff are at the end of a phone 24/7, who mobilise the nearest most competent agent to attend to your situation. The target is to be in attendance within one hour, subject to traffic and weather conditions. The first and foremost consideration is to get the vehicle mobile again safely, in the shortest possible time. If the roadside repair exceeds an agreed roadside cost limit, contact is made for authorisation to continue. If a recovery is required quotations are obtained and you operator make the decision.