OFFICE ADMINISTRATOR

Work Location: MEL AVIATION – SUDBURY CIVIL OPERATIONS OFFICE Reports To: CIVIL OPERATIONS MANAGER Natural Work Team: ALL DEPARTMENTS Clock / Salary: SALARY Hours of Work: 08.00 – 17:00 MONDAY TO FRIDAY 1 HOUR LUNCH JOB PURPOSE: To provide first class, professional administrative support to the Company, along with some support for reception. PRIMARY ACCOUNTABILITIES: Releasing of Master Record Cards (MRC) to produce final certificates for new build and repair and overhaul of aircraft parts Inputting of all orders onto PC for both new build and repair overhaul customers Ensuring correct data is inputted and detailed on company certificates Processing customer quotation approvals within the department Producing customer quotations via internal computer software Filing and scanning of faxes, orders, certificates and associated company information Keep in a clean, tidy and organised system, all paperwork associated with current and past work packs Monitoring and distribution of faxes to internal personnel Reporting of facilities breakdowns ie vending machines Adhering to the appropriate chains of communication within the department and Company Strive to be flexible within the department, supporting all team members where necessary ie providing cover for reception on rotational basis or as and when required Perform other duties as and when required by the manager / supervisor of the department Answering and fielding telephone calls to the correct individuals or departments Aim to understand MEL capabilities PERSONAL SKILLS / ATTRIBUTES: Good written and verbal communication skills Computer literate with basic knowledge of Word and Excel and databases Ability to achieve high accuracy of data input over long periods Knowledge of switchboard use an advantage Focused on achieving the best possible results Methodical approach to work ensuring accuracy at all times Reliable and trustworthy Ability to work alone. Has the desire to succeed as an individual and with the surrounding team Positive approach / attitude to customer service (both internal and external customers) Highly driven and self motivated, flexible and adaptable in approach Confident Highlight inefficient processes or recommend changes to bring improvement SALARY: Dependent on skills and experience

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